Continued Magento 1 Support  ⋅  7-Day Money-back  ⋅  Implemented by a Magento Certified Developer

vianetz Software Engineer for Magento®

I get the error message "There has been an error processing your request". What can I do?

1
Last update: 21.10.2020

The error message "There has been an error processing your request" is one of the most frequent error messages in in Magento 1 and Magento 2. This message is displayed in general if an error of any kind has occurred in Magento.

In this case Magento creates a file with the name of the error report number in the directory var/report, that contains further information regarding this error.

Please find an example for the error in the following screenshot:

Magento: There has been an error processing your request

Afterwards we check the contents of the file var/report/var/report/71f20cdad8ceb5efde802084ba1eec158275937c822322eee3b1eac5ebde00b0 in our Magento root directory for the sample error:

{"0":"test","1":"#1 Composer\\Autoload\\includeFile('\/home\/vianetz\/ma...') called at [vendor\/composer\/ClassLoader.php:322]\n#2 Composer\\Autoload\\ClassLoader->loadClass('Magento\\Framewor...')\n#3 spl_autoload_call('Magento\\Framewor...')\n#4 is_subclass_of('Magento\\Framewor...', '\\Magento\\Framewo...') called at [vendor\/magento\/framework\/ObjectManager\/InterceptableValidator.php:42]\n#5 Magento\\Framework\\ObjectManager\\InterceptableValidator->isInterceptable('Magento\\Framewor...') called at [vendor\/magento\/framework\/ObjectManager\/InterceptableValidator.php:16]\n#6 Magento\\Framework\\ObjectManager\\InterceptableValidator->validate('Magento\\Framewor...') called at [vendor\/magento\/framework\/Interception\/ObjectManager\/Config\/Developer.php:62]\n#7 Magento\\Framework\\Interception\\ObjectManager\\Config\\Developer->getInstanceType('Magento\\Framewor...') called at [vendor\/magento\/framework\/ObjectManager\/Factory\/Dynamic\/Developer.php:47]\n#8 Magento\\Framework\\ObjectManager\\Factory\\Dynamic\\Developer->create('Magento\\Framewor...') called at [vendor\/magento\/framework\/ObjectManager\/ObjectManager.php:70]\n#9 Magento\\Framework\\ObjectManager\\ObjectManager->get('Magento\\Framewor...') called at [vendor\/magento\/framework\/App\/Http.php:115]\n#10 Magento\\Framework\\App\\Http->launch() called at [generated\/code\/Magento\/Framework\/App\/Http\/Interceptor.php:24]\n#11 Magento\\Framework\\App\\Http\\Interceptor->launch() called at [vendor\/magento\/framework\/App\/Bootstrap.php:261]\n#12 Magento\\Framework\\App\\Bootstrap->run(&Magento\\Framework\\App\\Http\\Interceptor#000000006a1e7d590000000079678f99#) called at [index.php:39]\n","url":"\/","script_name":"\/index.php","report_id":"71f20cdad8ceb5efde802084ba1eec158275937c822322eee3b1eac5ebde00b0"}

If you do not find a solution for your problem, just send us this file please.

« Back to the FAQ overview